Directions for various actions on our student/parent web portal
Logging In
An email with login information was sent at the time of registration, search for “support@musicschoolmaster.com” (check your junk filter). If you can’t find this email or need to reset your password, click this link and enter your email address: https://musicschoolmaster.com/forgotten
You will receive another email with login information.
Changing Your Payment Information
1. Navigate to https://www.musicschoolmaster.com/money/credit_payment
2. Log in
You should have received an email when you first registered from “support@musicschoolmaster.com” with your login credentials. If you need to reset your password there is a link on the login page.
3. Enter your new card information
4. Check box “Save this credit card”
5. Confirm payment amount and lesson attendance
6. Click “Process Payment”
View Payments and Charges
For a complete list of all lessons charged for and payments received use this report
1. Log in
If you’re logging in for the first time, follow the “Logging In” directions above
2. Click “Reports” in the sidebar on the left
3. Click “Payment and Fees”
4. Choose a time frame
5. Click Execute
View Attendance Records
Your teacher(s) take attendance after every lesson, you will only be charged for lessons if attendance has been recorded. You can view your attendance records here
1. Log in
If you’re logging in for the first time, follow the “Logging In” directions above
2. Click “Reports” on the sidebar on the left
3. Click “Student Attendance”
4. Choose a time frame
5. Click Execute